Effective March 10, 2019
Please note: you are not obligated by law to provide us with any information. You hereby acknowledge, warrant and agree that any information you do provide us is provided of your own free will and consent, for the purposes and uses described herein.
We collect two basic types of information with our service, namely personal information and aggregate information.
As used herein, the term “personal information” means information that specifically identifies an individual. The Personal Information collected by us mainly consists of contact details (e.g., e-mail address or phone number), billing details (name, physical billing address, and payment method), details regarding a browsing or usage session (IP address, and Geo-location), details regarding connected third-party accounts (such as the e-mail or username for a connected PayPal, Google or Facebook account), scanned identification documents provided to us (such as an ID card, driver’s license, passport or official company registration documents), correspondences (including those made through or uploaded to our Services), and any other Personal Information provided to us by Visitors and/or Users through their access to and/or use of the Services. Our definition of personal information does not include “aggregate” information (see below).
Aggregate information is data we collect about a group or category of services or users from which individual user identities have been removed or are otherwise not apparent. For example, weight logs may be collected and combined with information from other uses of the service, but no personal information will be included in the resulting data. Aggregate information helps us understand trends in our users’ needs so that we can better consider new features or otherwise tailor our service. This policy in no way restricts or limits our collection and use of aggregate information, and we may share aggregate information about our users with third parties for various purposes, including to help us better understand and improve our service, and for advertising and marketing purposes.
Personal information may be collected in a number of ways when you use our Services. We may collect certain information you voluntarily provide to us which may contain personal information. For example, we may collect your name, address, email address, and other contact and demographic information when you register and set up an account or contact us by email or other means. We may also collect payment information if applicable. To enable certain features and functionality of the Services, you may choose to provide us with additional information, like your logs for weight, sleep, female health tracking, and transactions; and your location. In addition, from time to time we may collect demographic, contact or other personal information you voluntarily provide to us, such as in connection with your participation in surveys, sweepstakes, contests, games, promotional offers, and other activities on the Site.
When registered users use the Services, our servers automatically recognizes any header information that is shared with our server. HipHipGo collects the IP address and header information, and may also collect the following:
By doing so your name and the content of your communication may be made public and can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.
As mentioned above, we automatically receive certain types of information whenever you interact with us. For example, when you use the website, our systems may automatically collect your IP address and the type of operating system or browser you use. We may also collect information pertaining to your account activity, and standard access information, such as the time and date of your accessing the service and your usage of the service. We use such information for purposes such as compiling aggregated statistics about service usage, developing new features, and improving our services.
We collect such Non-personal and Personal Information for the following purposes:
HipHipGo Visitors’ and HipHipGo Users’ Personal Information may be maintained, processed and stored by HipHipGo and our authorized affiliates and service providers in the United States of America. HipHipGo and all US-based sub-processors comply with the EU–US privacy shield. We have employees in the US who have access to customer data.
HipHipGo affiliates and service providers that store or process your Personal Information on HipHipGo’s behalf are each committed to keep it protected and secured, in accordance with industry standards and regardless of any lesser legal requirements which may apply in their jurisdiction.
Upon request HipHipGo will provide you with information about whether we hold any of your personal information. You may access, correct, or request deletion of your personal information by contacting us at email@example.com. We will respond to your request within 30 days.
HipHipGo has further committed to refer unresolved privacy complaints under the EU–US and Swiss–US Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit http://www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint.
Please note that if your complaint is not resolved through these channels, under limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel.
HipHipGo may also be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.
HipHipGo is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).
HipHipGo shares non-personal, aggregated information that cannot reasonably be used to identify an individual. This may include, for example, aggregated activity, weight, sleep, and expenditure logs. We disclose this information publicly to users as part of the Service.
HipHipGo does not share your personal information except in the limited circumstances explained and defined below.
HipHipGo has partnered with a number of selected service providers, whose services and solutions complement, facilitate and enhance our own. These include service providers, hosting and server co-location services, communications and content delivery networks (CDNs), billing and payment processing services, fraud detection and prevention services, web and service analytics, email distribution and monitoring services, session recording, performance measurement data optimization and marketing services, customer service outsourcing, content providers, and our legal and financial advisors (collectively, “Third Party Service(s)”).
Such Third Party Services may receive or otherwise have access to our Visitors’ and Users’ Personal Information, in its entirety or in part — depending on each of their particular roles and purposes in facilitating and enhancing our Services and business, and may only use it for such purposes.
HipHipGo is accountable for personal data that it receives under the Privacy Shield and subsequently transfers to a third party as described in the Privacy Shield Principles. In particular, HipHipGo remains responsible and liable under the Privacy Shield Principles if third-party agents that it engages to process the personal data on its behalf do so in a manner inconsistent with the Principles, unless HipHipGo proves that it is not responsible for the event giving rise to the damage.
HipHipGo may disclose or otherwise allow others access to your Personal Information pursuant to a legal request, such as a subpoena, legal proceedings, search warrant or court order, or in compliance with applicable laws, if we have a good faith belief that the law requires us to do so, with or without notice to you.
HipHipGo may share your Personal Information with others if we believe in good faith that this will help protect the rights, property or personal safety of HipHipGo, any of our Users, or any member of the general public, with or without notice to you.
Our Services include certain Social Media features and widgets, such as the “Google Sign-in” feature. These Social Media Features may collect information such as your IP address or which page you are visiting, and may set a cookie to enable them to function properly. Social Media Features are either hosted by a third party or hosted directly on our Services. Your interactions with these third parties are governed by their policies and not ours.
In addition, our Services may enable you to authorize us to share your Personal Information with third parties, for example, with a third-party application when you give it access to your account. Please be aware that if you choose to share any Personal Information via such functionality, you are in fact providing it to these third parties and not to us, and such interactions and sharing too are governed by such third parties’ policies and not ours.
For the avoidance of doubt, HipHipGo may share your Personal Information in manners other than as described above, pursuant to your explicit approval, or if we are legally obligated to do so. Moreover, HipHipGo may transfer, share, disclose or otherwise use Non-personal Information in its sole discretion and without the need for further approval.
In the event that HipHipGo transfers your personal information to a third party that is acting as an agent, HipHipGo will enter into a written agreement with such third party requiring that the third party provide at least the same level of privacy protection as is required by the relevant principles, and also requiring that personal data is only processed for limited and specified purposes.
Our service is not intended to be used by children, and we do not knowingly collect personal information from children except in compliance with applicable law.
Our Terms of Service bar children from using our services.
HipHipGo will use your information when needed to send you Service notifications and respond to you when you contact us. We may also use this information to promote new features or products we think you would be interested in. You may opt-out of these notifications at any time. You can control which types of marketing emails you receive and most notifications in your account settings. If you do not want to receive marketing and promotional emails from us in the future, please let us know by sending us an email to firstname.lastname@example.org or follow the unsubscribe instructions that are included in each email communication.
This will not prevent us from sending you operational, account related or other non-marketing emails. If you wish to no longer receive these emails please deactivate your account in your account settings. Alternatively, you can email our Customer Support at email@example.com.
HipHipGo may also contact you with important information regarding our Services, or your use thereof.
Opting out of promotional messages will not prevent us from sending you operational, account related or other non-marketing emails.If you wish to no longer receive these emails please deactivate your account in your account settings. Alternatively, you can email our Customer Support at firstname.lastname@example.org.
We may also contact you with service and billing-related messages and content. You will not be able to opt-out of receiving such messages.
If you wish to access and/or request us to make corrections to the Personal Information that you have stored with us, or wish to request a list of what Personal Information (if any) pertaining to you we disclosed to third parties for direct marketing purposes, feel free to send us an email to email@example.com or mail your request to HipHipGo, Inc., 50 Alta St. #1, San Francisco, CA 94133, USA, and we will respond within a reasonable timeframe and in accordance with any applicable law. Please note that you will be asked to verify your identity in order to ensure that an unauthorized person is not attempting to exploit your rights in order to access your data.
You have the right to access your personal information. If your personally identifiable information changes, or if you no longer desire to use our service, you may update your personal information or delete it using your account settings. Alternatively, you can email our Customer Support at firstname.lastname@example.org. If you would like your personal data permanently deleted, please email email@example.com.
We retain your Personal Information as needed to provide you with our Services.
We may continue to retain such Personal Information even after you deactivate your User Account and/or cease to use any particular Services, as reasonably necessary to comply with our legal obligations, to resolve disputes regarding our Users, prevent fraud and abuse, enforce our agreements and/or protect our legitimate interests. For permanent deletion of your data please email firstname.lastname@example.org.
HipHipGo has implemented security measures designed to protect the Personal Information you share with us, including physical, electronic and procedural measures. Among other things, we offer HTTPS secure access to all areas on our Services; the transmission of sensitive payment information (such as a credit card number) through our designated purchase forms is protected by an industry standard SSL/TLS encrypted connection; and we regularly maintain a PCI DSS (Payment Card Industry Data Security Standards) certification. We also regularly monitor our systems for possible vulnerabilities and attacks, and regularly seek new ways and Third Party Services for further enhancing the security of our Services and protection of our Visitors’ and Users’ privacy.
However — regardless of the measures and efforts taken by HipHipGo, we cannot and do not guarantee the absolute protection and security of your Personal Information, or any other User Content you upload, publish or otherwise share with HipHipGo or anyone else.
We therefore encourage you to set strong passwords for your User Account, and avoid providing us with any sensitive information which you believe its disclosure could cause you substantial or irreparable harm. Furthermore, email and instant messaging are not recognized as secure forms of communications, we request and encourage you not to share any Personal Information on any of these areas or via any of these methods.
We use reasonable efforts to prevent unauthorized release of or access to your personal data. However, we cannot guarantee that your information will not be disclosed or accessed by accidental circumstances or by the unauthorized acts of others. If HipHipGo learns of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. HipHipGo may also post a notice on the Site if a security breach occurs. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive a free written notice of a security breach, you should notify us at email@example.com.
The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number, national ID, personal health information) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). Credit card details are stored in our Payment Gateway’s highly secure Payment Vault that is fully compliant with the Payment Card Industry’s Data Security Standards.
If you have any questions regarding the security of our Services, you are more than welcome to contact us at firstname.lastname@example.org.
Our Services may offer publicly accessible communities and support forums. Be aware that any information you provide in any such areas may be read, collected, and used by others who access them. To request removal of your Personal Information from our communities or forums, feel free to contact us at: email@example.com. In some cases, we may not be able to remove your Personal Information from such areas. For example, if you use a third party application to post a comment (e.g., the Facebook social plugin application) while logged in to your related profile with such third party, you will need to login into such application or contact its provider if you want to have the Personal Information you posted through it removed.
In any event, we recommend that you do not post any information (or use any posting means to post information) you would not want to be made public on these areas.
If you upload any User Content to your User Account and provide it in any other way as part of the use of any Service, you do so at your own risk.
We cannot control the actions of other Users or members of the public who may access your User Content, and are not responsible for the circumvention of any privacy settings or security measures you or we may have placed on your User Account. You understand and acknowledge that, even after its removal by you or us, copies of User Content may remain viewable in cached and archived pages or if any third parties have copied or stored such User Content. Again, we recommend that you do not upload or post any information you would not want to be publicly available.
HipHipGo may amend this Policy from time to time to remain consistent with the requirements of applicable legislation and the EU–US and Swiss–US Privacy Shield programs. We will post any revised policy on this Site, and we will provide email and/or other notifications of any substantial changes. Your use of the Site after the revised Policy has been posted will constitute your consent to such revised Policy.
Our Postal Address is:HipHipGo, Inc.
We can be reached via email at firstname.lastname@example.org.
Any heading, caption or section title contained herein is provided only for convenience, and in no way defines or explains any section or provision hereof, or legally binds any of us in any way.
You may also contact us by mail at:HipHipGo, Inc.